FAQs
How can I be sure that I've made my purchase?
Once you have placed your order, you will receive a confirmation email & SMS. If you do not receive an email, contact our customer service.
Can I know what the status of my order is?
Yes. Click on the “Track Your Order" section and you will be able to track your order in real time.
What payment method can I use to make my purchase?
We offer the following payment methods:
- Visa
- MasterCard
- paypal
How many times will the courier agent attempt to deliver my order in case I am unavailable to receive it?
Our delivery agents make two attempts to deliver a parcel. Kindly ensure that the address, country and area code are mentioned clearly while placing an order. On the second failed attempt, the item will be returned to us.
What if the product I want is out of stock?
If a product runs out, it will either not be visible on the website or it will be marked as “Out of Stock”. An order may only be placed once the product shows as “Available” on the website.